Processing Times
- Please allow 1-3 business days for our warehouse to pack and ship your order.
- Orders placed after 1 PM EST on Fridays or weekends will be processed the following Monday.
- Pre-Orders: Shipping dates are as stated upon ordering.
Delivery Timelines
United States
Due to recent changes in cross-border import regulations and the removal of the de minimis exemption, some U.S. orders may take longer to arrive. We’re working closely with our carriers to minimize delays and appreciate your patience as these new rules take effect.
| Shipping Method | Delivery Time | Shipping Cost |
|---|---|---|
| Standard (USPS) | 4-10 business days* | $15 |
| Expedited | 3-4 business days* | $30 |
*For orders placed by 11 am EST.
Canada
Free Standard Shipping on orders over $100 CAD
After discounts, before tax. No duties.
| Shipping Method | Zone | Delivery Time | Shipping Cost |
|---|---|---|---|
| Standard (Canada Post) | Zone 1 (ON, QC) | 2-10 business days | $15 |
| Zone 2 (AB, BC, MB, NB, NL, NT, NS, NU, PE, YT) | 2-10 business days | $20 | |
| Zone 3 (SK) | 2-10 business days | $18 | |
| Expedited (Canada Post) | Zone 1 (ON, QC) | 1-2 business days | $20 |
| Zone 2 (AB, BC, MB, NB, NL, NT, NS, NU, PE, YT) | 2-4 business days | $40 | |
| Zone 3 (SK) | 2-3 business days | $25 |
Shipping Update for Canadian Customers
Due to the ongoing Canada Post strike, we’re unable to ship to PO boxes within Canada at this time. Please provide a physical street address at checkout to avoid delays.
United Kingdom
Free Standard Shipping on orders over $300 USD
After discounts, before tax.
| Shipping Method | Delivery Time | Shipping Cost |
|---|---|---|
| Standard (USPS) | 14-21 business days | $30 USD |
| Expedited | 3-4 business days | $35 USD |
Please note, customers are responsible for any duties, taxes and/or importing costs applied by your country of residence. Numi does not have control over these additional costs.
Australia
Free Standard Shipping on orders over $300 USD
After discounts, before tax.
| Shipping Method | Delivery Time | Shipping Cost |
|---|---|---|
| Standard ( PostNL) | 14-21 business days | $30 USD |
Please note, customers are responsible for any duties, taxes and/or importing costs applied by your country of residence. Numi does not have control over these additional costs.
Additional Notes
- All shipping timelines are estimates and not guaranteed.
- The delivery timeline does not include processing time. See above for details.
- All transit times are measured in business days which are Monday-Friday, excluding holidays.
Please contact the courier if you are in need of more information.
International Orders
At this time, we do not ship to any other countries. We apologize for any inconvenience.
Lost or Stolen Packages
It is important to note that Numi is not responsible for missing packages marked as delivered. If you suspect that your package was mis-delivered, we recommend filing a claim with the carrier directly. Currently, we do not have the capability to offer reshipments or exchanges for missing packages and ask that a new order be placed using the returned funds.
If the tracking link for your order does not show any activity or movement for more than five business days, please reach out to our Customer Service team, customercare@wearnumi.com, for further investigation.
Please refer to the links below for help getting in touch with your carrier.
