Processing Times
- Please allow 1-3 business days for our warehouse to pack and ship your order.
- Orders placed after 1 PM EST on Fridays or weekends will be processed the following Monday.
- Pre-Orders: Shipping dates are as stated upon ordering.
Delivery Timelines
United States
Free Standard Shipping on orders over $100 USD
After discounts, before tax. No duties.
| Shipping Method | Delivery Time | Shipping Cost |
|---|---|---|
| Standard (USPS) | 4-10 business days* | $10 |
| Expedited | 3-4 business days* | $20 |
*For orders placed by 11 am EST.
Canada
Free Standard Shipping on orders over $100 CAD
After discounts, before tax. No duties.
| Shipping Method | Zone | Delivery Time | Shipping Cost |
|---|---|---|---|
| Standard (Canada Post) | Zone 1 (ON, QC) | 2-10 business days | $15 |
| Zone 2 (AB, BC, MB, NB, NL, NT, NS, NU, PE, YT) | 2-10 business days | $20 | |
| Zone 3 (SK) | 2-10 business days | $18 | |
| Expedited (Canada Post) | Zone 1 (ON, QC) | 1-2 business days | $20 |
| Zone 2 (AB, BC, MB, NB, NL, NT, NS, NU, PE, YT) | 2-4 business days | $40 | |
| Zone 3 (SK) | 2-3 business days | $25 |
United Kingdom
Free Standard Shipping on orders over $300 USD
After discounts, before tax.
| Shipping Method | Delivery Time | Shipping Cost |
|---|---|---|
| Standard (USPS) | 14-21 business days | $30 USD |
| Expedited | 3-4 business days | $35 USD |
Please note, customers are responsible for any duties, taxes and/or importing costs applied by your country of residence. Numi does not have control over these additional costs.
Australia
Free Standard Shipping on orders over $300 USD
After discounts, before tax.
| Shipping Method | Delivery Time | Shipping Cost |
|---|---|---|
| Standard ( PostNL) | 14-21 business days | $30 USD |
Please note, customers are responsible for any duties, taxes and/or importing costs applied by your country of residence. Numi does not have control over these additional costs.
Additional Notes
- All shipping timelines are estimates and not guaranteed.
- The delivery timeline does not include processing time. See above for details.
- All transit times are measured in business days which are Monday-Friday, excluding holidays.
Please contact the courier if you are in need of more information.
International Orders
At this time, we do not ship to any other countries. We apologize for any inconvenience.
Lost or Stolen Packages
It is important to note that Numi is not responsible for missing packages marked as delivered. If you suspect that your package was mis-delivered, we recommend filing a claim with the carrier directly. Currently, we do not have the capability to offer reshipments or exchanges for missing packages and ask that a new order be placed using the returned funds.
If the tracking link for your order does not show any activity or movement for more than five business days, please reach out to our Customer Service team, customercare@wearnumi.com, for further investigation.
Please refer to the links below for help getting in touch with your carrier.
