Processing Times
Please allow 1-3 business days for our warehouse to pack and ship your order. Note that processing times are not guaranteed and may vary based on order volume and warehouse capabilities. Orders placed after 1pm EST on Fridays or on weekends will be processed the following Monday morning.
For Pre-Ordered Items
For pre-ordered items, shipping dates are as stated upon ordering. Upgrading to expedited shipping on pre-ordered items upon checkout does not change the date on which they will be available, it will only expedite the item once it has been shipped.
Delivery Timelines
United States: orders placed by 11 am EST take 1 to 2 business days to arrive.
Canada: 2-10 business days
United Kingdom & Australia: 14-21 days
All shipping timelines are estimates and are not guaranteed. All transit times are measured in business days which are Monday-Friday, excluding holidays. Please contact the courier if you are in need of more information.
Canada Orders
Free Standard Shipping on orders over $150 CAD
*after discounts, before tax
|
Shipping Type |
Price |
Delivery Area |
|
Zone 1 |
$15 |
Ontario & Quebec |
|
Zone 2 |
$20 |
East Coast Provinces, BC, Alberta, Manitoba & Territories |
|
Zone 3 |
$18 |
Saskatchewan |
Please note, the delivery timeline does not include processing time. See above for details.
Orders shipping within Canada will be shipped with Canada Post.
U.S. Orders
Free Standard Shipping on orders over $150 USD
*after discounts, before tax
|
Shipping Type |
Price |
Delivery Times |
|
Standard |
$10 |
4-10 business days |
|
Expedited |
$26 |
3-4 Business Days |
|
Express |
$36 |
1-2 Business Days |
Please note, the delivery timeline does not include processing time. See above for details.
Standard orders within the United States will be shipped with USPS. Express orders within the United States will be shipped with UPS.
United Kingdom Orders
Free Standard Shipping on orders over $300 USD**after discounts, before tax
|
Shipping Type |
Price |
Delivery Times |
|
Standard - Under $300 |
$30 USD |
14 business days |
Orders within the United Kingdom will be shipped with USPS.
Please note, customers are responsible for any duties, taxes and/or importing costs applied by your country of residence. Numi does not have control over these additional costs.
Australia Orders
Free Standard Shipping on orders over $300 USD*
*after discounts, before tax
|
Shipping Type |
Price |
Delivery Times |
|
Standard - under $300 |
$30 USD |
21 business days |
Orders within Australia will be shipped with PostNL.
Please note, customers are responsible for any duties, taxes and/or importing costs applied by your country of residence. Numi does not have control over these additional costs.
International Orders
At this time, we do not ship to any other countries. We apologize for any inconvenience.
Lost or Stolen Packages
It is important to note that Numi is not responsible for missing packages marked as delivered. If you suspect that your package was mis-delivered, we recommend filing a claim with the carrier directly. Currently, we do not have the capability to offer reshipments or exchanges for missing packages and ask that a new order be placed using the returned funds.
If the tracking link for your order does not show any activity or movement for more than five business days, please reach out to our Customer Service team, customercare@wearnumi.com, for further investigation.
Please refer to the links below for help getting in touch with your carrier.